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Elixir Customer Portal

We love hearing from our customers! Please share new features ideas that you would like to see in our product and help us unlock more value for your business.

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Showing 19 of 19

Automatically add hyphens when words break across a line in Large Print documents

Since our content is produced by upscaling existing English RTFs, our large print output can break awkwardly. The most concerning is when a word is too large for a table cell. We would like for the Large Print project/TDF to automatically add a hy...
Guest over 1 year ago in  0 Accepted

Separating Date and Time on the Hold and Review Comments Grid

It would be helpful to Elevance team to be able to filter Products comments by date and time (separately), too hard right now to filter since this info is one column. Would also ask to have date and time used on the grid to be in PST time zone if ...
Nancy Perez over 1 year ago in Usability Improvements 3 Future consideration

UHC - Request for alternate format

Why is it useful: This would help minimize the amount of manual updates made by UHC Benefit Search product development team for approximately 4,000 plan documents with roughly 100 different templates due to year over year benefit content changes. ...
Emily Newman over 1 year ago in  0 Future consideration

Searching Output PDF in Job Monitor

Right now there is no option to search for the output file name or attachment file name (PDF or otherwise). If you could add a Field or Group in Job Monitor that shows the name of the file generated that would be great.
Edwin Gata almost 2 years ago in Usability Improvements 0 Accepted

Elixir Tango should be running to Java 17. This is recommended version from Horizon Security Team

There is recommendation from Horizon Security team that all the application should be running on Jave version 17. Current Version of Java is Version 8
Subodh kumar about 2 years ago in Legal & Regulatory Compliance 1 Future consideration

UHC – 2025 Provider Directory (Individual) Excel grid schema

One of the UHC Document ( Provider Directory (Individual) uses a merge between Excel version grid and plan XMLs as input data to Elixir for PDF output generation. For the upcoming plan year 2025 (SOW#69) they have optimized their Excel grid schema...
Mehtab Siddiqi over 1 year ago in Other 1 Duplicate

UHC - Data manager update is required for the Provider Directory

UHC team needs to consider their updated data schema and that will require our Data Module to update for the 2025_Provider_Directory - Individual Project. Change Request: The new requirements are impacting the “Columns P to CY” in the Exc...
Waqas Akram over 1 year ago in Other 1 Will not implement

Make the Word Plugin compatible with Mac

We have potential customers who only use Mac laptops. They loved the product but decided to go to another vendor when they found out the product could not support Mac for the Word plugin.
Ryan McKinley 12 months ago in Usability Improvements 1 Will not implement

Make filters search across all pages in the job monitoring section, not just the jobs that are visible on the page

Literally everyone could benefit from being able to search all jobs. Right now this tool is useless.
Guest about 1 year ago in Usability Improvements 0 Accepted